Privacy policy


When you make a purchase on our web site, as part of our purchase and sales process, we collect the personal data you provide, such as your name, address and email address.

When you use our store, we also automatically receive your computer’s Internet protocol address (IP address) which allows us to have more data about the web browser and operating system you use.

Email marketing (when applicable): With your permission, we may send you emails about our store, new products and other updates.


You to we get your consent?

When you provide personal data to complete a transaction, check your bank card, pass a purchase order, schedule a delivery or return a purchase, we consider that you give us your consent to collect your data for use for that purpose only.

If we ask you to provide personal data for other reasons, for marketing purposes for example, we will directly request your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to be contacted by us, for us to collect your details or disclose them, you can notify us at or by writing to:

Groupe Samat
ZI de Seyssuel – 1654
F – 38216 VIENNE Cedex
Phone: +33 (0)474 78 80 20
Fax: +33 (0)474 78 80 35


We may disclose your personal data if we have a legal duty to do so or if you breach our General terms and condition of sales and use.


Our store is hosted on an Ikoula Net SAS server – 175 Rue d’Aguesseau 92100 Boulogne-Billancourt –

Your data is kept on a secure server protected by a firewall.


If you make your purchase using a direct payment gateway, the server will store your bank card details. These details are encrypted in compliance with the payment card industry data security standard (PCI-DSS standard). The information about your purchase transaction is kept as long as necessary for your order to be finalised. Once your purchase order has been finalised, the data concerning the purchase transaction is deleted.

All the direct payment gateways are compliant with the PCI-DSS standard managed by the PCI security standard council, which is the result of a joint effort by companies such as Visa, Mastercard, American Express and Discover.

PCI-DSS standard requirements make it possible to guarantee the secure processing of bank card data by our store and by its service providers.


As a rule, the third party suppliers we use will only collect, use and disclose your data as far as is necessary to be able to provide their services to us

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own data privacy policies covering the information we must provide them for your purchase transactions.

For these suppliers, we recommend you read their data privacy policies carefully so that you can understand how they will process your personal data.

Please remember that some suppliers may be located or have facilities in a jurisdiction which is different from yours or ours. Therefore, if you decide to continue a transaction that requires services from a third party provider, your data may then be governed by the jurisdiction in which the supplier is located, or the jurisdiction in which their facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your data used to complete the transaction could be disclosed under United States legislation, including the Patriot Act

When you leave our store web site, or when you are redirected to a third party web site or application, you are no longer covered by this Data Privacy Policy, nor by the General sales and use terms and conditions for our web site.


It may occur that you leave our web site by clicking certain links on our web site. We decline all liability for these other sites’ privacy policies and we recommend that you read their privacy policies carefully.


To protect your personal data, we take reasonable precautions and comply with industry best practices to make sure it is not inappropriately lost, diverted, viewed, disclosed, altered or destroyed.

If you provide us with bank card details, they will be encrypted using the SSL security protocol and stored using an AES-256 type encryption. Even though no internet transmission or electronic storage method is 100% secure, we comply with all the PCI-DSS requirements and implement other standards which are generally recognised by the industry.


This is the list of the cookies we use. We have listed them here so that you can choose to authorise them or not.

_ga and _gid = Google Analytics, which is used to provide us with visitor and site use statistics for separate users

_dv_gtm = We call certain statistical and marketing scripts via Google Tag Manager



When you use this web site, you declare that you are at least of legal age in your State or province of residence and that you have given your consent to allow any of your under age wards to use this web site.


We reserve the right to amend this privacy policy at all times. As a result, please review it frequently. Changes and clarifications have immediate effect when published on the web site. If we make changes to the policy, we will notify you that it has been updated here, so that you know which details we collect, how we use them, and under what circumstances we disclose them, if this has to be done.

If our store is acquired by or merges with another company, your details may be transferred to the new owner so that we may carry on selling you products.


If you wish to access, correct, modify or delete any personal data we hold concerning you, make a compliant, or if you just require more information, contact our data privacy officer at or write to:

Groupe Samat
ZI de Seyssuel – 1654
F – 38216 VIENNE Cedex
Phone: +33 (0)474 78 80 20
Fax: +33 (0)474 78 80 35